Return & Refund Policy

At Ain United, we aim to deliver quality services and products. Our Return & Refund Policy ensures transparency for our clients.

1. Service-Based Projects

• Payments made for consultation, training, or inspection services are non-refundable once the service has been initiated.

• If a project is canceled before work begins, a partial refund (after deducting administrative charges) may be issued.

2. Products & Materials

• Items such as safety equipment, PPE, or training materials may be returned within 7 days of delivery if unused, undamaged, and in original packaging.

• Refunds will be processed after inspection and approval.

3. Exemptions

• Customized services, specialized equipment orders, and digital products are non-returnable and non-refundable.

4. Refund Timeline

• Approved refunds are processed within 7–14 business days through the original payment method.

5. How to Request a Return/Refund

To initiate a return or refund, please contact us:
📞 Phone: +965 9774 3999
📧 Email: inquiry@ainunited.com